Privacy Policy Page
Effective Date: Nov 23, 2025
At Luxe Athletics (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.luxe-athletics.com] (the “Website”) or use our online marketplace services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This may include:
a. Information You Provide Directly
- Account Information: Name, email, password, billing and shipping addresses, and payment information (credit card or other payment methods).
- Order Information: Details about products/services purchased, transaction information, and communications related to orders.
- User Content: Reviews, feedback, comments, or communications with us or other users.
- Customer Support: Contact details and information you provide when reaching out for support.
b. Automatically Collected Information
- Usage Data: Interaction data, including pages visited, time spent, search queries, and clicks.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: Cookies, web beacons, and similar tools to collect browsing behavior and preferences (see Section 9).
c. Information from Third Parties
- Third-Party Payment Processors: Payment-related information to facilitate transactions.
- Third-Party Services: Information from accounts you use to log in (e.g., Google, Facebook).
- Analytics Providers: Data collected via third-party analytics (e.g., Google Analytics).
2. How We Use Your Information
Your Personal Information may be used to:
- Provide and Improve Services: Process orders, manage accounts, deliver products, and enhance Services.
- Communicate with You: Send order confirmations, respond to inquiries, and notify updates.
- Personalize Experience: Tailor content, recommendations, and ads.
- Process Payments: Facilitate secure transactions and prevent fraud.
- Marketing and Promotions: Send newsletters, offers, or promotional emails (opt-out available).
- Analytics and Research: Monitor trends, performance, and improve Services.
- Comply with Legal Obligations: Enforce Terms and protect against legal claims or fraud.
3. How We Share Your Information
We do not sell your Personal Information. We may share it with:
- Service Providers: Trusted third-party vendors providing services on our behalf.
- Business Transfers: In case of merger, acquisition, or sale of assets.
- Legal Requirements: Compliance with laws, regulations, or legal processes.
- With Your Consent: When explicitly authorized by you.
4. Your Choices and Rights
Depending on your location, you may have rights such as:
a. Accessing and Updating Your Information
- Access and update your account via the Website.
- Contact support@luxe-athletics.com to request access or correction.
b. Opting Out of Marketing Communications
- Unsubscribe via the “unsubscribe” link or contact us.
- Transactional emails (e.g., order confirmations) are still sent.
c. Cookies and Tracking
- Manage cookies via browser or consent tool.
- Disabling cookies may limit certain Services.
d. Data Subject Rights (GDPR, CCPA, etc.)
For users in the EEA, UK, or California:
- Access, rectification, erasure, restriction, portability, opt-out of sales.
- Non-discrimination for exercising privacy rights.
Contact support@luxe-athletics.com for requests; identity verification may be required.
5. Data Retention
We retain Personal Information to:
- Provide Services and process transactions.
- Comply with legal obligations.
- Resolve disputes or enforce agreements.
When no longer needed, information is securely deleted or anonymized unless required by law.
6. Security of Your Information
We use technical, administrative, and physical safeguards, including encryption and secure servers. Absolute security cannot be guaranteed.
7. International Data Transfers
Your Personal Information may be transferred to, stored, and processed in countries with different data protection laws, including the U.S. We implement measures (e.g., Standard Contractual Clauses) to protect your data.
8. Children’s Privacy
Services are not intended for individuals under 16. We do not knowingly collect data from children under 16. If discovered, it will be deleted. Contact support@luxe-athletics.com if a child under 16 has provided Personal Information.
9. Cookie Policy
Cookies enhance your experience:
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: Track usage to improve performance.
- Functional Cookies: Enable personalized features.
- Advertising Cookies: Deliver relevant ads and track performance.
Manage cookies via browser or consent tool. Disabling may limit features.
Contact support@luxe-athletics.com for more information.
10. Third-Party Links
Services may contain third-party links. This Privacy Policy does not apply to third-party sites. Review their privacy policies independently.
11. Contact Us
For questions, concerns, or requests regarding privacy:
Luxe Athletics
Email: support@luxe-athletics.com
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in practices, legal requirements, or Services. Updated policies are posted on the Website or communicated via email. Continued use after the effective date constitutes acceptance.